Our engagements range from short-term to longer-term depending on our clients’ needs and organizational capabilities.  For example, we can deliver a series of 1-2 day working sessions with project teams at scheduled intervals. We can coach and advise leaders one-on-one or in small groups. Or we can work side by side with project sponsors and teams to structure their work, collect and analyze data, assist with measurement and engage stakeholders. Most important we can help keep everyone focused on the big picture and on delivering the promised results.

Our workshops bring the Hammer process methodology to life, combining education with hands-on problem solving on following topics:

Recent engagements include:

  • Manufacturing:  Improved order-to-cash service levels
  • Health Insurance:  Reduced customer service cycle time
  • Natural Resources:  Increased equipment maintenance productivity and effectiveness
  • Healthcare:  Defined process governance
  • Consumer Products:  Accelerated new product development
  • Chemicals:  Advised executive leaders on business transformation
  • Pharmaceuticals:  Improved process compliance in clinical trials
  • Financial Services:  Achieved senior team alignment and commitments