March 13, 2015:

FCB’s Brad Power will be speaking about "Extreme Customer Intimacy" at the IRI meeting in Seattle on April 29. Given the exponential advances in technology (Moore’s law, Big Data, analytics, AI) and the rising importance of software in the customer experience, it’s possible today to build a detailed profile of each customer and deliver unique solutions in real time that weren’t possible even a few years ago. Possibilities for customer intimacy – providing uniquely tailored solutions for each customer based on a deep...

December 3, 2014:

Beginning in January 2015, the University of Wisconsin eBusiness Consortium (UWEBC) is collaborating with FCB Partners to offer a Master Class on Business Process Management. This regional program provides upper Midwest companies insight into best practices in operational excellence, customer experience, and change management in a small group, interactive format.

Senior business, IT, and process managers will attend six, full-day sessions, each highlighting a single leadership challenge associated with the overall business imperative 'faster, cheaper, better...

September 17, 2014:

This fall, FCB's Steve Stanton will teach on online business course at Tecnológico de Monterrey, known as the 'MIT of Latin America'. Over the past several years, staff and faculty from Monterry Tec have attended FCB courses and used process management methods to improve internal operations. This new course brings process management skills to a wider audience.

According to Juan C. Enrríquez, Tec's Vice Rector for Online Programs: "Tecnológico de Monterrey is always innovating and searching for new ways to enhance our students' learning experience. In 2014...


July 9, 2014:

This October 15-17, FCB Partners is premiering a new, hosted format for its annual FCB Community Roundtable meeting. Open to the public as well as to FCB Community members, this 3-day, best-practice sharing event will be hosted by two Chicago-based organizations: Morningstar, the independent investment research firm (in downtown Chicago) and Sloan Valve, a privately owned plumbing fixtures manufacturer (located near O'Hare Airport).

You're invited to join fellow process innovators, transformational leaders, and change agents at all or any one of the FCB...

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July 3, 2014:

Led by a roster of guest speakers and seasoned FCB Community Research Advisors Brad Power and Steve Stanton, this series of content-rich webinars presents pragmatic discussions on a wide range of issues related to process management, measurement, and innovation—delivered by the people who are doing the work. 

There is...