Upcoming courses

Big Benefits from Big Changes

Date: 
Monday, March 25, 2019 - 09:00 to Tuesday, March 26, 2019 - 16:00
Location: 
Regus, 245 First Street, Cambridge MA
[Also offered May 16-17, 2019]

This two-day class updates Michael Hammer’s business process reengineering for the digital business environment. Too many process initiatives are internally focused. They fail to consider the outside-in, customer perspective. Too many organizations settle for better sameness. They miss the big-benefit potential of big-picture thinking. As a result, too many change projects fail. In today’s turbulent marketplace, a radical approach is needed.

The Agenda

Date: 
Wednesday, March 27, 2019 - 09:00 to Friday, March 29, 2019 - 16:00
Location: 
Regus, 245 First Street, Cambridge MA

[Also offered May 13-15, 2019]

In a digital business environment, you need a fast, focused, strategic approach to managing change. Black belts improve performance. Project managers deliver IT systems. But neither addresses the big picture, the need for customer focus and innovation. Very soon, organizational inertia takes its toll. Superficial buy-in. Widespread complacency. Conflicting priorities. Mistrust across organizational boundaries. What can be done? Develop a new agenda and playbook, based on what we now know about leading organizational change.

The Agenda

Date: 
Monday, May 13, 2019 - 13:00 to Wednesday, May 15, 2019 - 16:00
Location: 
Regus, 245 First Street, Cambridge MA

In a digital business environment, if you’re moving slowly while the world moves fast, you’re in trouble. Customers get impatient. Associates get restless. Executives raise the bar. Competitors step up their game. The organization needs a faster, more focused, strategic approach to managing change.

Big Benefits, Big Changes

Date: 
Thursday, May 16, 2019 - 09:00 to Friday, May 17, 2019 - 16:00
Location: 
Regus, 245 First Street, Cambridge MA

This two-day class updates Michael Hammer’s business process reengineering for the digital business environment. Too many process initiatives are internally focused. They fail to consider the outside-in, customer perspective. Too many organizations settle for better sameness. They miss the big-benefit potential of big-picture thinking. As a result, too many change projects fail. In today’s turbulent marketplace, a radical approach is needed.